Berlin startup Synthflow AI, founded by Hakob Astabatsyan, Sassun Mirzakhan-Saky, and Albert Astabatsyan, raised $20 million in a Series A round led by Accel.
Synthflow AI has developed 'conversational' AI voice agents that can engage in real-time conversations with customers, eliminating the need for traditional automated call menus.
The startup's technology allows enterprise clients to deploy customized AI voice agents for handling inquiries, customer support, and actions like appointment scheduling without coding expertise.
With plans to open a US office and further develop its agent platform, Synthflow AI aims to leverage its $20 million funding to expand its reach in the voice AI market, which has seen increased competition from other startups like ElevenLabs and PolyAI.