Tacit knowledge is the “know-how” that individuals acquire through years of experience, intuition, and context-specific learning.
Capturing tacit knowledge preserves an organization's collective wisdom, ensuring continuity and reducing the loss of valuable insights.
Making tacit knowledge accessible enhances decision-making, problem-solving, and fosters innovation and collaboration within organizations.
Effectively managing tacit knowledge provides a competitive advantage by delivering superior customer experiences and operating at a higher level of efficiency.