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Tailored HR programs can help hourly employees, report finds

  • HR leaders can improve retention and performance by designing tailored programs for hourly workers, who make up over 60% of the U.S. workforce, as per a report from McLean & Co.
  • Hourly workers, crucial to industries like manufacturing, healthcare, hospitality, and retail, often feel excluded from development and engagement initiatives, leading to a gap between intention and action.
  • Barriers like logistical issues, limited access to technology, and assumptions that hourly and salaried employees have similar needs hinder the effectiveness of HR programs for hourly workers.
  • McLean suggests a four-step approach for HR leaders to customize programs, which, when implemented well, can enhance inclusion, engagement, retention, productivity, customer satisfaction, and cost savings.

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