HR leaders can improve retention and performance by designing tailored programs for hourly workers, who make up over 60% of the U.S. workforce, as per a report from McLean & Co.
Hourly workers, crucial to industries like manufacturing, healthcare, hospitality, and retail, often feel excluded from development and engagement initiatives, leading to a gap between intention and action.
Barriers like logistical issues, limited access to technology, and assumptions that hourly and salaried employees have similar needs hinder the effectiveness of HR programs for hourly workers.
McLean suggests a four-step approach for HR leaders to customize programs, which, when implemented well, can enhance inclusion, engagement, retention, productivity, customer satisfaction, and cost savings.