Target's former diversity chief, Caroline Wanga, remarked on the retailer's approach to diversity, equity, and inclusion (DEI) policies.
Wanga mentioned that diversity programs should focus on creating measurable goals that eventually lead to embedded behaviors, rather than just setting goals for the sake of it.
Target's response to DEI criticism has involved adjustments to initiatives like its annual LGBTQ Pride collection and its official DEI program, sparking controversy and boycotts.
Wanga emphasized the importance of focusing on the work itself rather than getting caught up in the labels or terminology surrounding DEI efforts.