<ul><li>SquadStack, an Indian telecalling outsourcing partner, is leveraging AI-driven alternatives to conventional telecalling setups to empower businesses in managing customer communication.</li><li>The adoption of AI in telecalling streamlines tasks like quality auditing, manages simpler conversations through chatbots, and enables scalability to handle thousands of concurrent conversations.</li><li>AI is enhancing the efficiency of telecalling agents, allowing them to focus on higher-level conversations and resulting in better compensation and job satisfaction.</li><li>With the combination of AI efficiency and human empathy, SquadStack is aiming to automate processes and drive business growth in the BFSI sector.</li></ul>

Telecalling 2.0–AI Rings in India’s Next BPO Boom

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