Tesla's Robotaxi service launched to a limited number of users in downtown Austin with select individuals gaining early access to the driverless ride-hailing program and the new Robotaxi app.
Initial riders of the Robotaxi service experienced smooth rides with great awareness of road conditions, safe navigation around pedestrians, and comfortable stops even in busy parking lots.
Riders reported that the service worked well during both day and nighttime rides, offering benefits like dropping off at difficult-to-park tourist hotspots and providing a familiar and comfortable experience similar to existing Tesla cars with Full Self-Driving (FSD) capabilities.
The Robotaxi app was praised for its speed and efficiency in sending the vehicle to the user's location once a destination is chosen.
Feedback from riders has been overwhelmingly positive, with many describing the experience as intuitive, comfortable, and even surreal.