Tesla sent a video to sales staff before protests, encouraging them to 'stay vigilant.'The video, featuring a VP of North American sales and service, emphasized safety and teamwork.Salesworkers were not directly provided with guidance on addressing protests and vandalism.The company faced vandalism, demonstrations, and protests at its showrooms since February.Tesla's actions included activating Sentry Mode on vehicles at sales centers.Employees felt left in the dark and uncertain on how to handle customers and protesters.Guidance at the store level urged salespeople to disengage from protesters and only intervene if laws were violated.Internal communication mainly focused on business updates rather than addressing the backlash.Tesla has faced a wave of protests and attacks, with the FBI getting involved in response to the vandalism.Elon Musk has acknowledged public backlash, comparing it to 'Armageddon' during press appearances.