The article presents a 5-step AI UX playbook for delivering high-impact products, focusing on strategic considerations when crafting AI experiences.
The steps include doing it for the right reasons, assembling an AI A-Team, knowing what you're working with, laying the groundwork, and shaping the future together.
It emphasizes identifying real user problems, assessing AI suitability, building relationships with key stakeholders, assessing product intelligence maturity, and defining AI design principles.
The playbook suggests fostering relationships, assessing technical readiness, and using AI in design workflows to enhance UX practices.
It also covers assessing platform readiness, visualizing roadmap milestones, measuring impact, and making decisions based on compelling research synthesis.
The playbook concludes by highlighting the importance of organizational alignment, technical preparedness, and design leadership for successful AI product implementations.