<ul><li>Designing for indecisive leaders requires becoming a great facilitator.</li><li>Indecisive leaders can be overwhelmed by too many choices, similar to customers in gelato shops.</li><li>Gelato salespeople use strategies like writing descriptions, giving recommendations, and offering free samples to help customers choose.</li><li>Designers can adopt similar strategies to guide indecisive leaders without taking over their decision-making.</li></ul>

The best way to design for indecisive leaders is to serve them gelato

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