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The Day My AI Chatbot Almost Leaked Our Client’s Financial Data (And How I Fixed It)

  • The article recounts a story where an AI chatbot deployed for a fintech app inadvertently suggested financial advice using another user's transaction history.
  • It highlights the risks of data leaks and potential implications of inadequate AI chatbot security measures.
  • Real scenarios are shared, such as a healthcare chatbot causing cross-contamination between patient conversations and an e-commerce chatbot caching user queries, leading to issues.
  • The narrative emphasizes the importance of vigilance in AI chatbot implementation to prevent data breaches and maintain user privacy.

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