The Documentation Paradox highlights the challenge where despite extensive documentation, new hires still face difficulties and crucial context is often lost.
Having too many documents can lead to difficulties in finding, trusting, and maintaining important information.
Rather than focusing on creating comprehensive documentation, it's suggested to treat documentation as a conversation and use tools that simplify updating.
The goal should be to have the right documentation that aids in moving teams forward efficiently, such as using tools like Jira to ensure discussions remain connected to tasks.