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The Evolving Playbook: Expert-Led Operational Enhancements in Private Equity

  • Private equity firms are increasingly relying on operational improvements within their portfolio companies to create value, investing in technology upgrades and management practices as they strive to outperform in a competitive, volatile market. Operational experts across a selection of sectors outline areas where value can be found and identify ways to unlock it.
  • Creating value through operational improvements can be challenging, particularly when working with portfolio management teams to change fundamental behaviours, streamline processes and create new sources of revenue. A well-structured project management framework can drive implementation and provide sustainable return on investment.
  • Private equity companies investing in or expanding healthcare rollups may struggle to integrate best practices and standardise execution, with resistance to standardisation being especially common with physician-owned businesses. Operational management experts can create a model to compare performance across the network and create a useful blueprint for acquisitions.
  • Financial service organisations are fundamentally about customer service. To ensure a consistent and effective experience, it is essential to establish standards for customer service, processes and systems. By aligning customer service and operational goals across all branches, financial service companies can optimise their business as a whole.
  • Operational experts have specialised knowledge and hands-on experience that can enhance performance of portfolio companies, providing a strategic advantage for private equity firms navigating the intricacies of modern deal-making and post-acquisition integration, maximising value creation. Consulting firms such as Carpedia International work closely with clients to identify inefficiencies, optimise cost structures, and continually improve levels of productivity, profitability and organisational culture.

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