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The great AI-in-HR balancing act: Finding your organisation’s way
- The HR environment is evolving as organisations integrate AI into their operations, but each organisation adapts AI uniquely based on factors like location and ethos.
- HR digital transformation, with AI at its core, is crucial to address talent shortage, rising expectations, data-driven decisions, and sustainability for competitive edge.
- Balancing human-centric leadership and AI implementation involves ensuring humans remain in control of career-related decisions and involving employees in shaping AI support.
- The shift towards skills-based work supported by AI is on the rise, with emphasis on analytical thinking, resilience, flexibility, and leadership as essential future workforce capabilities.
- Despite the potential of AI, the current usage in HR practices lags behind, with a focus on job descriptions, resume parsing, learning support, and a notable gap between potential and application.
- EU's AI Act leads in AI regulation, with variation in AI adoption across European countries; barriers like data quality, accessibility, bias replication, and compliance concerns hinder comprehensive AI implementation.
- Successful AI transformation in HR requires a holistic approach encompassing change management, training, and strategic alignment to unlock its full potential and drive real impact.
- Post-implementation support, involving dedicated local ambassadors, feedback from line managers, and active involvement of employees, is critical to ensuring successful adoption and usability of AI and new technologies.
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