Acknowledging the power of the inner child in users can enhance user experience by providing emotional connections and reducing anxiety.
Designers can create original characters like Navi and Artemis to help users feel less alone and navigate complex topics more easily.
Using characters in products can build trust, humanize AI, create memorable experiences, and reduce user anxiety.
By appealing to the human side of users through emotional connection, brands can create lasting affection and outperform those solely focusing on efficiency.