Hotels are deploying AI agents as 24/7 digital concierges to enhance guest experience and empower hoteliers.
Implementing virtual assistants and AI technology can lead to a significant increase in guest satisfaction and operational efficiency.
The use of AI in hospitality industry requires transparency in data collection, upskilling staff, and exploring new revenue streams like affiliate-driven web guides.
Hotels can benefit from upskilling staff, leveraging AI for routine tasks, hosting wellness-tech events, and embracing eco-friendly practices to stay competitive in the evolving hospitality landscape.