<ul><li>The article talks about the pitfalls of relying on KPIs for decision making.</li><li>KPI tunnel vision can easily make companies lose sight of the broader goals.</li><li>KPI overload, wherein companies have too many KPIs to track, can lead to chaos.</li><li>KPIs can lead to short-term thinking, ignoring longer-term declines in customer loyalty.</li><li>AI's ability in predictive analytics puts it ahead of KPIs in decision making when it comes to forecasting future sales.</li><li>AI helps leadership make informed decisions by analyzing both structured and unstructured data.</li><li>AI can also help businesses gauge customer sentiment from social media and reviews to combine qualitative insights with hard numbers.</li><li>Leaders need to ensure that AI is used ethically, with transparency and fairness, when making decisions that affect people.</li><li>Leaders will need to keep up with the AI world, constantly learning and experimenting with new approaches.</li><li>By embracing AI and combining it with human intuition, leaders can make more meaningful decisions for their businesses.</li></ul>

The Irrationality of Leadership: How KPIs Blind Us and AI Illuminates the Way Forward

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