<ul><li>TeamViewer, a software-development company, has launched Session Insights, a generative AI tool that uses AI to summarize remote IT-support sessions.</li><li>The AI technology allows clients to remotely access, control, monitor, and repair devices such as laptops, smartphones, tablets, and augmented-reality headsets.</li><li>Mei Dent, TeamViewer's chief product and technology officer, emphasized the collaborative approach in implementing AI across the company.</li><li>TeamViewer works with third-party partners, including Google, OpenAI, Microsoft Azure, and Meta, to leverage their AI models.</li></ul>

The race for the best AI model is 'heated,' a TeamViewer tech executive says — here's how the company is leveraging it

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