Shadow apps, like Excel spreadsheets, are being rapidly adopted by employees to address workflow issues quickly without IT approval.
Sebastian Dewhurst warns of the risks of unmanaged software tools such as shadow apps leading to errors, data loss, and compromised data integrity.
Shadow apps lack security protocols, leading to potential data breaches and legal repercussions from laws like GDPR and HIPAA.
They also result in inefficiency, data analysis inconsistencies, and lack of standardization between departments.
The challenge lies in the invisibility of shadow apps to IT and leaders, hindering necessary support, updates, and security audits.
A scalable and approved solution involves channeling employee innovation into secure platforms that provide visibility and governance.
Platforms allowing citizen development in Excel while meeting IT standards can help balance innovation and security in organizations.
Businesses in 2025 face the challenge of addressing the risks posed by shadow apps by implementing internal audits and fostering dialogue between IT and departments.
Selecting platforms that support governed citizen development can empower employees while ensuring sustainable, secure, and scalable solutions for the future.
The rise of shadow apps emphasizes the importance of managing these tools to protect data security, integrity, compliance, and overall business resilience.