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The Surprising Communication Skill Undermining Your Team’s Productivity

  • Misaligned and unclear expectations are identified as a key factor behind team conflicts and underperformance at work.
  • Leaders are encouraged to set clear outcomes, define expectations, and communicate the 'why' behind tasks to enhance team motivation and clarity.
  • Mastering the communication skill of clarity involves consistent communication, checking for understanding, setting follow-up timelines, and prioritizing tasks effectively.
  • Seeking to align individual motivations with team goals is highlighted as a crucial step in boosting collaboration and team productivity.

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