Swiggy designed a seamless and delightful user experience by providing timely updates through push notifications and in-app prompts while delivering food.
The temporal dimension of UX is crucial as users perceive products in moments, impacting trust, flow, and overall user experience.
Delivering clear visual indications of app activity, filling waiting periods with engaging content, and optimizing speed can enhance user retention and satisfaction.
Incorporating gamification elements, skeleton loaders, and quirky messages during load times can improve user engagement and perception of wait times in applications.