<ul><li>Many business leaders have high expectations for AI but encounter limited results due to a misunderstanding of its capabilities.</li><li>AI can be evaluated based on three core capabilities: Think, Know, and Act.</li><li>Think focuses on an AI's ability to reason, plan, and make decisions autonomously.</li><li>Know involves AI's access to and application of relevant knowledge through Retrieval-Augmented Generation (RAG).</li><li>Act relates to AI's execution of tasks by interacting with tools, systems, and workflows via Model Context Protocol (MCP).</li><li>When combined, these capabilities transform AI into an action-oriented collaborator.</li><li>Thinking AI operates like a smart analyst, making decisions and taking initiative.</li><li>Knowing AI ensures access to up-to-date, business-specific knowledge for more accurate responses.</li><li>Acting AI goes beyond recommendations, executing tasks and delivering real outcomes.</li><li>The integration of Think, Know, and Act creates intelligent, proactive AI that drives meaningful business value.</li></ul>

Think. Know. Act. How AI’s Core Capabilities Will Shape the Future of Work

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