<ul><li>T-Mobile now requires 60% of in-store transactions to go through its T-Life app, removing most traditional customer service interactions.</li><li>Customers are auto-checked in via the app, and reps can no longer walk them through the process using the old tablet method.</li><li>However, there is a simple trick to bypass this new policy by using the classic tablet-based customer experience for cash transactions.</li><li>T-Mobile is now requiring both its corporate and third-party retail locations to reach 60% usage for the T-Life app.</li></ul>

This simple trick lets you bypass T-Mobile’s new in-store policy

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