CleverTap’s Global CEO, Sidharth Malik, stepped down in July 2024 due to personal reasons. Co-founder Sunil Thomas, who was previously the Executive Chairman, has taken over as CEO.
Malik, appointed in 2021, previously served as Chief Revenue Officer at Freshworks and held roles at Akamai, IBM, Microsoft, and Salesforce. Under Thomas' leadership, CleverTap continues to focus on customer engagement and retention, helping brands maximize user lifetime value through personalized experiences and analytics.
Founded in 2013, the company raised $105 million in Series D funding in 2022, with backers like CDPQ and Tiger Global.