IT budgets are being tightened, prompting companies to insource critical tech into Global Capability Centers (GCCs) as a cost-cutting strategy.
Since Covid-19, more than 600 new GCCs have been set up in India, with a focus on IT services and digital transformation.
GCCs are seen as strategic hubs for digital innovation, offering capabilities from engineering and cybersecurity to advanced analytics and AI/ML.
The trend towards insourcing through GCCs is driven by a desire for transformation, cost management, and long-term capabilities, with a shift towards a hybrid model that combines insourcing and outsourcing.