Majesco released a report emphasizing the need for insurers to adopt new operating models and technology foundations to meet the demands of the new era of insurance.
Most operating models in the insurance industry are outdated and hindered by legacy systems, manual processes, and limited innovations, leading to inefficiency and increased costs.
Insurers are urged to transform their operating models by leveraging technologies like Cloud, APIs, AI/ML, GenAI, and IoT to drive operational optimization and foster innovation.
It is crucial for insurers to align their strategies with execution to stay competitive in the evolving marketplace and avoid marginalization from fast-moving digital competitors.