<ul><li>New laws, including around pay, for gig workers were introduced in some cities in 2024.</li><li>Delivery drivers on food apps such as DoorDash and Uber Eats complained that gig work was not paying as well as it had in the past.</li><li>Some good tips were also found to be a false proposition, with workers complaining of 'tip baiting', where baited tips were later withdrawn.</li><li>Hackers have targeted both delivery drivers' and customer accounts on food delivery apps.</li><li>Workers struggled with having their gig work accounts deactivated in some cases, whilst others simply started their own businesses outright.</li><li>New York and Seattle introduced new pay laws for gig workers in their areas.</li><li>Delivery services fought back with DoorDash adding a $1.99 fee to offset new city laws in New York and Instacart sending workers on longer routes to pay them more in Seattle.</li><li>Gig work is not just limited to rideshare and food delivery – gig apps have now expanded to nursing jobs in hospitals and care homes.</li></ul>

Tip baiting, hackers, and new laws: How gig work for Uber, Instacart, and other apps changed in 2024

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