On May 27, 1986, Steve Jobs criticized Apple in a full-page ad for switching from Chiat/Day to BBDO ad agency, indicating a move from 'builders' to 'caretakers' running the company.
Chiat/Day, known for creating the iconic '1984' Macintosh ad, was replaced by BBDO after the failure of the 'Lemmings' follow-up ad for The Macintosh Office.
The switch to BBDO was part of CEO John Sculley's strategy to bring change after Jobs was ousted from Apple, despite Chiat/Day's long-standing history with the company.
In response, Jobs praised Chiat/Day's work, acknowledged a shift in the industry from 'builders' to 'caretakers,' and hinted at a promising future after leaving Apple.