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Top 20 Session Replay Tools and Software in 2024

  • Session replay tools can help website owners to identify slow load times, broken elements, and user frustrations to improve performance.
  • Session replay tools capture and recreate how users interact with websites, including mouse movements, clicks, scrolling and changes to the DOM.
  • Many tools include advanced features like heatmaps, filters, and segmentation for deeper analysis.
  • Privacy-compliant tools with data masking ensure sensitive user data is protected.
  • UXtweak offers a session replay tool with advanced features such as SmartSearch and filters.
  • Hotjar offers a user-friendly platform with classical session replay tools that include voice recordings and user feedback tools.
  • Smartlook helps with recording and analyzing user behavior from a website or a mobile app with advanced analytics.
  • Fullstory offers advanced session replay analytics and indexing frustration signals like rage clicks and error clicks.
  • Session replay tools can help answer questions about user behavior, including how users interact with a menu, how long it takes for the website to load, where do users get lost or confused.
  • Privacy is an important issue with session replay tools, tools like GDPR and CCPA compliance and data masking to ensure sensitive information is protected.

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