Azure Bot Services offers a platform for developing chatbots and virtual assistants for customer engagement strategies.
Azure Bot Services integrates with Microsoft Bot Framework, Azure Cognitive Services, and LUIS for creating intelligent bots.
Key steps for implementing conversational AI using Azure Bot Services include setting up the environment, creating a bot, designing bot logic, integrating LUIS, adding Cognitive Services, and deploying the bot.
Azure Bot Services allows integration with various channels like Microsoft Teams, Facebook, and Slack, enabling users to interact with bots on preferred platforms.