A former contractual worker at Zepto has accused the quick-commerce startup of fostering a toxic work environment marked by abusive management, long hours, and a lack of basic employee support.
The claims, detailed in a viral Reddit post, have reignited public concern about the company’s internal practices and treatment of staff.
The allegations include overwork, harassment, and neglect towards employees, particularly contractual workers, who lacked access to HR support and a formal complaint system.
These revelations have sparked broader discussions on contract employment practices, mental health in the workplace, and the need for better oversight in India’s startup ecosystem.