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Trai's rating platform to assess, rate properties on quality of digital connectivity

  • Telecom Regulatory Authority of India (TRAI) has announced to set up a digital connectivity rating platform to nudge property managers to provide a good digital connectivity experience to their customers.
  • Properties will be assigned star-based ratings, ranging from 1 star to 5, based on the quality of digital connectivity and scores awarded.
  • The properties for digital connectivity rating will be classified into different categories such as Residential, Government Properties, Other private or public areas, Stadiums or Sports Arenas or spaces of frequent gathering and Transport corridors.
  • The coverage and quality of digital connectivity inside buildings remains a major issue, and TRAI believes that this can be addressed through the collaboration of service providers and property managers.
  • The rating process will be implemented through the rating platform only, and other essential elements in the framework include the Digital Connectivity Rating Agency (DCRA), Property Manager, and service providers.
  • The regulations will come into force with effect from October 25, 2024, and TRAI said that this assumes importance as the majority of data consumption takes place indoors or on public premises.
  • A property with better ratings shall attract more users, buyers or investors and thereby add value to the properties.
  • India has 927.56 million wireless internet subscribers, and at present, most of the population is dependent on wireless networks to access the internet.
  • The regulations have been finalised after following a detailed consultative process through a consultation paper released on the Trai website on the Trai website on September 27, 2023.
  • The Authority may provide an alternate mechanism for rating of property until the development of an online rating platform.

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