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Travelers Increasingly Trust Their Travel to AI Assistants

  • Generative AI is making its mark in various industries, particularly in travel and hospitality.
  • Airlines are using generative AI for customer engagement and improving operational efficiency.
  • Generative AI is being explored as a solution to assist technicians in troubleshooting and reducing paperwork.
  • In the hospitality sector, generative AI is used for customer support and personalized experiences.

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