AI chatbots like ChatGPT are increasingly being used as accessible mental health companions amid limited access to professional therapy services.
A study warns that while AI chatbots offer support, they may lack the ability to respond appropriately in life-threatening situations, potentially leading to detrimental outcomes.
Researchers highlight that AI chatbots may reinforce stigma and encourage delusional thinking, posing risks to individuals seeking mental health guidance.
The convenience of AI therapy raises concerns as current models may fail to detect crises and inadvertently steer users towards negative outcomes, indicating a need for a reevaluation of their use in mental health support.