<ul data-eligibleForWebStory="true"><li>Gradient Labs, a London-based startup, offers a $10,000 challenge to any company comparing customer support automation solutions, aiming to retain superior metrics.</li><li>The initiative aims to combat inflated marketing claims in the AI customer service sector, highlighted as the 'infinity plus one' era.</li><li>The challenge involves side-by-side testing for financial services companies to assess performance, where Gradient Labs will pay $10,000 if outperformed.</li><li>Gradient Labs specializes in automating complex customer queries in regulated industries with high success rates and improved customer satisfaction scores compared to human support teams.</li></ul>

UK’s Gradient Labs claims to have solved AI customer service for finance; will pay $10K if your provider beats them

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