<ul><li>Service design is a multidisciplinary approach focused on crafting meaningful, user-centered experiences within service ecosystems.</li><li>Service design helps organizations differentiate themselves by creating seamless, memorable user experiences that extend beyond individual products.</li><li>Key components of service design include service blueprinting, service process planning, and customer journey mapping.</li><li>Recommended books on service design include 'This is Service Design Thinking', 'Service Design: From Insight to Implementation', 'The Service Innovation Handbook', and 'Mapping Experiences'.</li></ul>

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