<ul><li>A receptionist sought advice on dealing with doctor's office constantly leaving them on hold while at work.</li><li>The receptionist had concerns about the negative impact of making these calls on their standing at work and the potential consequences of not being available at all times.</li><li>They resolved the issue by using the doctor's client portal for appointment requests and changing medication to reduce scheduling attempts and save sick time.</li><li>A reminder was given that receptionists are typically not legally exempt, and they may be entitled to overtime pay.</li></ul>

update: my doctor’s office constantly leaves me on hold — how do I deal with this at work?

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