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update: should I tell my employee she needs to give a clearer “no” to a client who’s interested in her?

  • The letter-writer had asked for advice on whether to tell an employee to give a clearer "no" to a client who was interested in her.
  • The writer spoke to the employee privately and instructed him to delete the employee's contact information and not ask out people at work.
  • The employee apologized and expressed reflection on his behavior, and the issue was resolved.
  • The writer also used the incident to clarify behavior expectations and provide support to the team in handling similar situations.

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