<ul><li>You can change the username and email address of a user in Microsoft 365 admin center, but not the MOERA address.</li><li>Convert the user to a cloud-only account to change the MOERA address.</li><li>Procedure is not officially supported by Microsoft</li><li>To ensure the user keeps Outlook and Teams license, assign a directly license</li><li>Move user to a non-sync OU in Active Directory</li><li>Restore the user from the recycle bin on the Azure Portal to set new password.</li><li>Change email address in Exchange admin center and MOERA address.</li><li>Change the username in Microsoft 365 admin center.</li><li>Change the attributes in Active Directory to match the user's cloud account.</li><li>Sync user back to Active Directory, then back to the syncing OU to restore sync and processing.</li></ul>

Updating MOERA Address for AD Connect Synchronized User in 2024

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