<ul><li>Urban Company transformed India's home services sector by bridging the gap between consumer expectations and worker empowerment, creating a structured and reliable marketplace.</li><li>Urban Company focused on trust and mutual benefit, treating workers as stakeholders and providing them with dignity and better opportunities.</li><li>Urban Company implemented a balanced marketplace, prioritizing the needs of both workers and customers, and built trust through incremental changes in consumer behavior.</li><li>With a measured and adaptable expansion strategy, Urban Company successfully expanded its gig work model to international markets while maintaining profitability and sustainability.</li></ul>

Urban Company: From Fragmented Chaos to Gig Economy Success

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