UserVoice is a platform for customer feedback and product management, beginning at $899/month.
The pricing includes Growth, Team, and Strategic plans, with custom options for larger businesses.
Users appreciate UserVoice's feedback system but criticize the high cost and outdated UI.
UXtweak is viewed as a strong alternative, offering more affordable pricing and advanced features like heatmaps.
UserVoice is recommended for larger businesses focusing on customer-driven product development.
Pros of UserVoice include customizable feedback collection and collaborative features.
Cons of UserVoice include a manual process for merging ideas and complex navigation in large portfolios.
Common complaints about UserVoice include lack of advanced reporting, unused features leading to high costs, and a dated UI.
UXtweak offers features like surveys, user testing, and free trial access, making it a competitive alternative.
In 2025, businesses considering UserVoice should weigh its benefits against potential drawbacks and explore alternatives like UXtweak for cost-effective UX research tools.