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UX Teardown: Money transfer flow in Access Bank, Sterling (OneBank), and OPay

  • Access Bank provides multiple transfer options, security features, and beneficiary management. However, app downtime, failed transactions, and slow response time are weaknesses.
  • OPay offers fast transactions, a simple interface, and multiple payment methods. Pain points include overwhelming ads, lack of personalization, and security concerns.
  • Sterling Bank (OneBank) features easy login options, an intuitive home screen, and an efficient transfer flow. Pain points include limited authorization options and inactive features.
  • To improve user experience, these apps should focus on faster transactions, better UI design, and increased transparency in fees and security.

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