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Vague Patch Notes: If you have my money, you’d better have my video game
- Lord of the Rings Online faced issues with server transfers causing frustration among players.
- The article highlights the importance of MMOs working properly when players are paying for the service.
- It compares the expectation of reliability in MMOs to receiving the correct order at a restaurant.
- The article discusses how early access games should still be functional and enjoyable despite being labeled as such.
- Players expect prompt resolution of issues when they have paid for a game, especially in live service games.
- The need for accountability and compensation from game studios when players face continuous problems is emphasized.
- The article points out that players have the right to be upset when promised services like server transfers do not work as intended.
- It acknowledges the complexity of MMO projects but stresses that customer frustrations should not be disregarded.
- Players are entitled to voice criticisms and make decisions based on how the studio addresses issues and compensates for them.
- Ultimately, the article emphasizes that paying customers have the right to expect reliable service and prompt issue resolution in MMOs.
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