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Vapi Secures $20M Series A to Redefine Enterprise AI Voice Agents

  • Vapi has raised $20m in Series A funding which was led by Bessemer Venture Partners.
  • Vapi aims to help customers seamlessly integrate AI voice agents into their workflows, services and customer interactions.
  • The company has scaled to millions in revenue in just six months by serving a range of enterprises, from customer support to outbound sales and telehealth to food ordering.
  • Vapi wants to empower developers so they can build AI voice agents in minutes, whilst ensuring that the technology remains accessible and reliable.
  • The company also aims to provide a platform to the healthcare and telehealth, travel and hospitality, finance and insurance and retail and food services sectors.
  • In particular, the company aims to help businesses scale their revenue with generative voice models that can scale to millions of calls.
  • Vapi's platform is built for performance and scalability and boasts natural turn-taking, global infrastructure and sub-500ms latency.
  • This will now open doors for Vapi to expand the engineering team and onboard new enterprise customers with a view to further strengthening its real-time infrastructure.
  • Ultimately Vapi seeks to make voice AI as accessible and dependable as any other API in a modern developer's stack.
  • With the $20m Series A in hand, Vapi aims to usher in a future where voice agents are as common and reliable as web or mobile interfaces.

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