Credit unions are adopting AI to transform operations, enhance compliance, and improve customer interactions.
AI governance is essential for credit unions to enable tools like compliance monitoring and back-office streamlining.
Establishing transparent AI governance frameworks upfront is crucial for navigating the regulatory environment.
AI is being used in credit unions for improving tasks like call report preparation and member interaction.
Retrieval augmented generation (RAG) is helping credit unions provide faster and more accurate service to members.
AI assists in personalizing interactions, offering real-time assistance, and enhancing financial wellness for members.
Agentic solutions give members options to authorize actions, thus building trust and strengthening relationships.
AI benefits extend to commercial clients, especially small businesses, by helping with tasks like invoice generation and contract reviews.
Velera is partnering with the Responsible AI Institute to provide AI solutions for credit unions, emphasizing responsible AI frameworks for the future.
Building trust with members is crucial in the adoption and implementation of AI solutions in credit unions.