Ville Reijonen shares a story from a challenging rewrite project where conflicts between the Product Owner and the team created significant challenges.
The lack of collaboration led to a stressful big-bang release with numerous post-launch issues.
Ville highlights the importance of involving beta users and advocating for customer-centric testing to prevent misaligned team dynamics from derailing progress.
Practical tips are shared, such as engaging antagonistic testers early on and fostering PO-team collaboration to build trust and resilience.