Ville describes a team that had divided code ownership, leading to fear, mistrust, and a defensive approach to development.
Rebuilding trust can be achieved by adopting robust testing practices, implementing an internal open-source model, and encouraging ensemble programming.
Teams can collaborate more effectively and develop higher-quality software by fostering a culture of shared ownership.
Ville recommends Peter Drucker's book 'Innovation and Entrepreneurship' for understanding the purpose of business and supporting product and customer success as a Scrum Master.