Vodafone Idea (Vi) is addressing the 28-day recharge cycle issue faced by prepaid mobile users in India by offering 2 extra days of validity on Rs 199 and above voice packs for 2G users.
Users typically have to recharge every 28 days, leading to additional recharges or service disruptions due to the discrepancy with the actual calendar month of 30 or 31 days.
The offer aims to cater to low-income users and those in rural areas who rely on basic voice services, helping Vi retain users, decrease inactive SIMs, and build trust in segments often overlooked.
The initiative, although not revolutionary, stands out in a competitive telecom market, emphasizing the importance of addressing fundamental user needs for simplicity and affordability.