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Volkswagen Begins Rollout of GenAI-Powered Virtual Assistant for Vehicle Owners

  • Volkswagen of America has partnered with Google Cloud to integrate a generative AI-powered virtual assistant into its myVW mobile app for vehicle owners.
  • The myVW Virtual Assistant is now available to owners of model year 2024 Atlas and Atlas Cross Sport vehicles.
  • Owners can access information specific to their vehicles, such as how to change a flat tire or the meaning of an indicator light.
  • The virtual assistant was developed using Google Cloud's Vertex AI and BigQuery and will be expanded to most model year 2020 and new Volkswagen vehicles in 2025.

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