Volkswagen is acknowledging that European car buyers prefer tactile controls and physical buttons for an analog interface.
The shift towards touchscreen interfaces in VW cars was noticeable in the late 2010s, but the company is now promising to reintroduce physical knobs and buttons in future models.
Future VW models will include physical buttons for important functions like volume, heating, fans, and hazard lights, addressing the feedback that the screen-heavy approach was a mistake.
VW's decision to reintroduce physical controls may also be reflected in models from other brands under the Volkswagen Group umbrella, potentially impacting production costs and consumer prices.