Walgreens is increasing its use of robots to fill prescriptions for its retail locations, with plans to have 11 micro-fulfillment centers serving over 5,000 stores by the end of the year.
These centers handled 40% of prescription volume on average at supported pharmacies, filling around 16 million prescriptions per month at different sites.
The use of robots allows more flexibility to bring down costs, increase care, and speed up therapy, giving Walgreens a competitive edge over some rivals.
Other companies like Walmart, Albertsons, and Kroger are also utilizing micro-fulfillment facilities for dispensing grocery items and prescriptions, aiming to enhance customer service and operational efficiency.